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Thursday, December 17, 2009

Self Help - Hoteling Tips - Part 1

13 Things Your Waiter Won't Tell You

Waiters share insider secrets about restaurants -- from tipping to what days to avoid dining out:


1. Avoid eating out on holidays and Saturday nights. The sheer volume of customers guarantees that most kitchens will be pushed beyond their ability to produce a high-quality dish.

2. There are almost never any sick days in the restaurant business. A busboy with a kid to support isn't going to stay home and miss out on $100 because he's got strep throat. And these are the people handling your food.

3. When customers' dissatisfaction devolves into personal attacks, adulterating food or drink is a convenient way for servers to exact covert vengeance. Some waiters can and do spit in people's food.

4. Never say "I'm friends with the owner." Restaurant owners don't have friends. This marks you as a clueless poseur the moment you walk in the door.

5. Treat others as you want to be treated. (Yes, people need to be reminded of this.)

6. Don't snap your fingers to get our attention. Remember, we have shears that cut through bone in the kitchen.