4. Be clear. If something could be misconstrued or misunderstood, requiring a 20-email chain to clarify, pick up the phone or go talk in person.
5. Spell correctly. Use correct grammar. Not only does it look more professional, in this day and age you never know when emails will wind up in the newspaper or forwarded somewhere you never intended. You’ll look like a fool if you type like a tween sending texts.
6. Leave the iPhone or Blackberry at your desk sometimes. You don’t need to check email in line at the deli counter. Really. It can wait. Say hi to the person making your sandwich instead.
7. Remember, email is not your job. Like meetings and conference calls, it is a tool to do your job. If all you’re doing is filing and answering emails, you’re probably not getting anywhere. Focus on results, not your inbox, and you’ll get a lot more done.
Concluded
