10: Keep a smile on your face and the right attitude in your heart
This has been the hardest item for me to do consistently over my working years. I believed I was lying to myself and the world by smiling when I was miserable or unhappy with an ongoing issue at work.
I now realize it’s not dishonest to be pleasant when you are having one of those lousy days. It is in fact thoughtful to care about how your attitude affects those you interact with. Share your unhappiness with your manager only. “Share the misery” is not the mark of a professional.
Professionals are pleasant even during trying times.
The final word
Working with professionals is a pleasure, and I have been fortunate to work with some truly exemplary ones. There have been a few who liked to be treated as professionals without having to work and act like one.
You don’t have to look any further than the medical profession to see examples of true professionals. Think back upon those doctors you’ve liked the most and model your professionalism after theirs.
So, how do you measure up? Don’t feel bad if you need some work in one or more areas. Demeanor that is less than professional can lead to an image problem for you and your company. Negative images are hard to shake. Recognize any shortcomings you might have and begin working on your professional image today.
Concluded
